TERMS AND CONDITIONS

Quotations

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All quotations are based on the information provided at the time of enquiry. Additional charges may apply if details change, including property access, volume of items or moving dates.

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Bookings

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A booking is confirmed once agreed in writing or verbally with our team. We recommend customers confirm moving dates as early as possible.

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Customer Responsibilities

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Customers must:

 

• Ensure all items are packed and ready unless packing services are arranged

• Inform us of any access restrictions

• Declare fragile, valuable or unusual items

 

Liability

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We are fully insured for goods in transit. However, certain items such as cash, jewellery or important documents should not be included in removals.

 

Damage must be reported within a reasonable timeframe following the move.

 

Delays

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While we aim to complete all moves on schedule, delays may occur due to traffic, weather or circumstances outside our control.

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Payment

 

Payment terms will be agreed prior to the move. Outstanding balances must be settled in accordance with agreed terms.